Problem Solving and Decision Making

Course Aim and Purpose

Problem solving and decision making are critical skills for employees in today’s workplace. The rapid pace of changes has placed a greater emphasis on the need to approach problems quickly while considering alternative options before making a decision.

The problem solving and decision making course enables learners to increase the speed and quality of decisions made to solve problems their teams encounter in the workplace.

The course aims to increase learner’s awareness of how to analyse problems that arise, and how to employ techniques to generate solutions.

The course is suitable for professionals whose roles demand sound decision-making in the face of a challenge.

This short course is free to enrol and complete. An end of course assignment review feedback report is issued on successfully completion of this course and submission of the end of course assignment. Should you require a certificate, you can request for one at a cost of $5.99 for a digital certificate in PDF format and $18.99 for a physical version hard copy certificate.

The officially branded and security-marked Watsan Training Certificate is a great way to share your achievement with the world. It is also ideal for sharing with potential employers and an indication of your commitment to continuously learn, upskill and achieve high results.

Take the course for free and decide whether or not you’ll choose to pay for a certificate.

Course Objectives

On successful completion of this course, you will be able to:-

• Apply problem solving steps and tools
• Analyze information to clearly describe problems
• Identify appropriate solutions
• Think creatively and be a contributing member of a problem solving team
• Select the best approach for making decisions
• Create a plan for implementing, evaluating, and following up on decisions Avoid common decision-making mistakes

Course Curriculum

The Problem Solving and Decision Making Course requires completion of:

Lesson 1: Defining Problem Solving and Decision Making
Lesson 2: Problem Identification
Lesson 3: Making Decisions
Lesson 4: Decision-Making Traps
Lesson 5: The Problem Solving Model
Lesson 6: The Problem Solving Toolkit
Lesson 7: Making Good Group Decisions
Lesson 8: Analyzing and Selecting Solutions
Lesson 9: Planning and Organizing Your Course of Action